I had a great experience. I am a very difficult client. I have a million questions, change my mind often, and find it hard to commit unless I'm sure it's the right decision. The agents at the office are always accomodating. The agent I usually speak with Sophia spends hours helping me weigh out my options and plan my trips. Even after she spent time with me and I didn't book the trip due to unexpected financial responsibilities, she still answered my calls and was ready to get back at it. The rates are always cheaper than when I try to book alone. They have first hand knowledge of most of the places i wanted to travel and i love that. She send me holiday cards and birthday cards and remembers my childrens names. I really feel as though they are a part of the family not just some travel agency. They are available 24/7 when im on vacation. She told me I could call anytime if I need her. Any issues that occur they are there to help me through it. Try them out, worst case you don't book and only wasted some time you would habe wasted searching alone alone with no guidance.
Recently, we booked our honeymoon to Jamacia with Kim and and she really delivered . She found a great resort and took care of every little detail for us and got us a really good deal that allowed us to maximize our budget and go on a ton of great excursions that Kim booked for us.
We have planned several other trips with Kim and have not been disappointed. I would recommend Kimberly's services to anyone looking to get top notch service and great deals!
The location was near my old house and now its fuether but most of my dealings are via phone, email or on occasion text. I appreciate the level of effort put in to make me comfortable, happy and stress free.
I travel a lot for work. I dread searching and comparing fares. Liberty travel does all the leg work so I don't have too. My agent, Sophia, has helped me book multiple trips, the most recent were to Jamaica, Panama and Haiti. They informed me of all the necessary documents I would need and let me know possible risks for the areas I was traveling too.
Left stranded in South Africa on our Honeymoon! My husband and I booked our South Africa honeymoon and our agent Kim Daino at the Stonybrook NY location booked our accommodations in a HOSTEL, didn’t inform us that the train was no longer working, had to get a flight in South Africa, didn’t book our last day, so we were stranded for 24 hours in South Africa, had to find our own hotel. Her resolution a 50.00 dollar credit at their location.
My husband and I have been working with Kimberly Daino at Liberty Travel Stony Brook for the past year and half and have consistently had wonderful experiences. When booking vacations Kim always provides a range of prices that fit around our budget . She is extremely professional and really listens to what we want out of our vacation while respecting out budget and getting us great deals !
They offer round the clock service. She knows my travel prefernces and always takes the time to listen to my concerns. They know all the ins and outs to get the best deals. I get emails occasionally about specials they're having but its I am not bombarded with unnecessary spam emails. Most are places that actually DO interest me.
Thank you Liberty Travel for dealing with the grunt work so I dont have too.
Liberty Travel is a US Travel Agency based in Stony Brook, New York. Liberty Travel is located at 2350 Nesconset Hwy, Stony Brook, NY 11790, USA.
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